Initial Response

  • What is the scope of the incident and the response?
  • How will it affect service delivery?
  • Where are the impacted communities?
  • What population is impacted?
  • What is the anticipated medical surge?
  • Determine communication means
  • Evaluate healthcare organization, staff and supplies
  • Healthcare facility status
  • Consider healthcare facility incident command status
  • Determine health department status
  • Identify who need to know
  • Identify resources to be deployed
  • Consider healthcare facility decompression initiatives
When: Friday, Nov 22, 2019, (All day)

Western Iowa Tech Community College Campus 4647 Stone Ave Sioux City, IA 51106

Course Description:
This one day course covers the skills and planning considerations that are required to manage large numbers of people who are not affiliated with an experienced relief organization, but who want to help in disasters. The course will discuss the benefits that spontaneous volunteers can bring to relief efforts and the challenges they may bring if not coordinated effectively.

Target Audience: Emergency Managers and voluntary organizations responsible for the management of spontaneous volunteers.


Recommended Courses: G288 Local Volunteer and Donations Management IS-100, 200, 700, 800 (available free online at

Please register here: