Initial Response

  • What is the scope of the incident and the response?
  • How will it affect service delivery?
  • Where are the impacted communities?
  • What population is impacted?
  • What is the anticipated medical surge?
  • Determine communication means
  • Evaluate healthcare organization, staff and supplies
  • Healthcare facility status
  • Consider healthcare facility incident command status
  • Determine health department status
  • Identify who need to know
  • Identify resources to be deployed
  • Consider healthcare facility decompression initiatives
When: Tuesday, Nov 12, 2019, 9:00AM - 4:00PM

Mary Greeley Medical Center –
Bessie Myers Auditorium
1111 Duff Avenue
Ames, IA 50010

Psychological First Aid (PFA) is an emerging intervention that can be used during the immediate response phase of any critical incident or disaster. The primary objectives of PFA are to promote safety, create calm, connect to others,
self-efficacy and instill hope. By completing this training, participants will be able to: recognize opportunities to use PFA, demonstrate active listening skills, normalize psychological reactions as appropriate, teach stress management
techniques, recognize adaptive coping versus maladaptive coping, identify sources of interpersonal support and use crisis communication techniques with individual disaster survivors and disaster workers.
Psychological First Aid Core Actions that will be taught include: Contact and Engagement, Stabilization, Information Gathering, Practical Assistance, Connection with Social Supports, Information on Coping, Safety and Comfort, and
Linkage with Collaborative Services.


PDF icon PFA Flyer.pdf63.62 KB
PDF icon Psychological First Aid Flyer.pdf100.07 KB