Initial Response

  • What is the scope of the incident and the response?
  • How will it affect service delivery?
  • Where are the impacted communities?
  • What population is impacted?
  • What is the anticipated medical surge?
  • Determine communication means
  • Evaluate healthcare organization, staff and supplies
  • Healthcare facility status
  • Consider healthcare facility incident command status
  • Determine health department status
  • Identify who need to know
  • Identify resources to be deployed
  • Consider healthcare facility decompression initiatives
When: Tuesday, Sep 14, 2021 - Thursday, Sep 23, 2021, 12:00PM - 4:00PM

Course Description:

This virtual course equips participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.

Course Prerequisites: IS-29: Public Information Officer Awareness

Course Target Audience:

This course is intended for newly appointed emergency managers from State, local, tribal, territorial, and Federal emergency management agencies, and prospective professionals transferring from another discipline to emergency management.

Additional Information:

1) Participants will need to register through the FEMA NETC online training portal. See registration link below for more information.

2) Participants MUST attend all session to earn credit

Registration Information:


Point of Contact: Steve Warren

Phone Number: (515) 725-3201

Email Address:



If you have taken the Advanced PIO class you do not need to take this class.


The E/L/K 105 class has replaced the G 290 Basic PIO course.